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Please choose a correct answer for each question.
1. Why has Luke been busy?
A) lots of guests have been checking out
B) he’s had lots of guests’ complaints
C) lots of conference delegates have been checking in
2. What are the workmen doing?
A) repairing the fire door
B) repairing the kitchen
C)repairing the fire alarm
3. What is the guest’s name?
A) Mark Black
B) Mike Black
C) Mark Block
4. What would the guest like to change?
A) the floor number
B) the view
C) his bed
5. When is the buffet?
A) this evening
B) on Sunday
C) tomorrow evening
6.What does Luke give the guest?
A) a map of Brighton
B) a receipt
C) a conference programme
