5. 拒绝退货

拒绝退货英文邮件范文1

Dear sir or madam,
We acknowledge receipt of your letter of March 20, requesting to return 10 flower vases manufactured to your client's design and specifications.
Since the consignment is a special design made to order for your client, we are unable to return them to our inventory. Consequently, we cannot grant your request.
Thank you for giving us this opportunity to explain the situation.
Yours faithfully,
William Smith

敬启者：
贵方3月20日要求退回按照贵客户指定设计和规格制作的10个花瓶的来信收悉。
由于该订单是专门订造的，所以恕难接受退货。
上述事宜，还望谅察。
威廉•史密斯
谨上

拒绝退货英文邮件范文2

Dear Mr. Smith,
We acknowledge receipt of your letter of March 30.
We are sorry to hear that you will accept the return of goods. But we can also understand your situation.
We will not let it influence our future cooperation, and we hope that the next order will be smooth.
Yours faithfully,

亲爱的史密斯先生：
收到贵方3月30号的来信。
我们很遗憾贵方拒绝了退货。但是我们非常理解贵方在这件事上所面临的难处。
这对于我们之后的合作不会有任何影响，但愿下一笔订单能够进行得顺顺利利。
谨上

拒绝退货英文邮件范文3

Dear Smith,
We acknowledging receipt of your letter of March 30. It is regretful that you can not grant our request. But we can understand the situation.
We have no option but to hope that the client can find other ways to handle with these special designed vases.
Yours faithfully,

亲爱的史密斯：
贵方3月30号的来信收悉。很遗憾得知贵公司不能接受我们的退货请求。但我们能理解贵方的难处。
没有办法，只能希望此客户能对该花瓶做其他安排。
谨上