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Good afternoon.Shakespeare Hotel.
午安，莎士比亚旅馆，您好。
Hello.I'd like to make a reservation,please.
哈啰。我想要预约房间，可以吗？
Certainly,Sir.When for?
没问题，先生，什么时候呢？
Urm.The 22nd of this month.
呃，这个月的22 号。
And for how many nights?
要住几个晚上呢？
Three nights.
3个晚上。
OK.So departing on the 25th.
好的，所以是25号退房。
Yes,that's right.
是的，没错。
And for how many people?
请问有几个人呢？
Two.And could you tell me the price?
2个。可以请问一下价格吗？
Certainly,Sir.There are both twin and double rooms for 53 and 44 per room per night.And all prices include full continental or English breakfast but exclude VAT.
当然可以，先生。我们有两张单人床和一张双人床两种房间，每个房间每晚有53 英镑和44 英镑两种价格，房价内含全套的欧式或英式早餐，但是不含加值税。
What's the difference between the two prices?
这两种价格有什么不同？
Rooms for 53 are all en-suite,with both shower and bath.They also have a view of Hyde Park.Most rooms for 44 are not en-suite and so have a shared toilet and bathroom.
53 英镑的房间全部是套房，可以淋浴也有浴缸，还可以看到海德公园。44 英镑的房间多半不是套房，所以必须共享厕所和浴室。
OK.If possible,we'd like a double with en-suite bathroom,please.
好，如果可以的话，我们要有双人床的套房，谢谢。
Of course,Sir.May I take your details?
是的，先生。可以给我您的详细数据吗？
Yes.My name is Robert Jones.So it's for Mr and Mrs R. Jones.And the address,14 Hanton Road.That's H-A-N-T-O-N Road.Bath.
好的，我的名字是罗伯?琼斯，所以是琼斯先生和太太两个人。住址是汉顿路14 好，汉顿的拼法是H-A-N-T-O-N，巴斯市。
And the post code?
邮政编码是？
BA01 0DF
BA01 0DF。
OK.And finally your telephone number?
好的，最后请问您的电话号码？
0775-014-3352
0775-014-3352
OK,thank you.And do you have a credit card number so we can complete the reservation for you?
好了，谢谢您。可以给我您的信用卡号，好完成预约手续吗？
Yes.It's a VISA,9654-5421-...
好，卧室VISA 卡，卡号是9654-5421-...
