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商务英语情景口语:BUsiness Correspondence

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A:Can you help me for a minute?

B:Sure, what I can do for you?

A:I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms., but the problem is I don't know the name of contact person.

B:You can just put Dear Sir or Madam, officialese not personal, you can write to whom may corcerned.

A:OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?

B: Good! But also, write off the bed you want to tell them the reason of your writting, give them more reference.

A: Like "Regarding our new product line, we would like to anounce a special price discount"

B: Right, do you need them to respond?

A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How shoud I write that?

B: You can tell them" Please finding the enclosed customer service survey, else also, you can say:"Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without dely as soon as possible. Maye it more polite with this as early as convenience."

B: Great! and what do you think I should close it with?

A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be proprety because you don't have the name. And obviously, should have them.

B: OK, Thanks a lot for your help!

重点单词   查看全部解释    
sincerely [sin'siəli]

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adv. 真诚地,真心地

 
convenience [kən'vi:njəns]

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n. 适宜,便利,便利设施,方便的时间,舒适

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grateful ['greitfəl]

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adj. 感激的,感谢的

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reference ['refrəns]

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n. 参考,出处,参照
n. 推荐人,推荐函<

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survey [sə:'vei]

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v. 调查,检查,测量,勘定,纵览,环视
n.

 
respond [ris'pɔnd]

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v. 回答,答复,反应,反响,响应
n.

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enclosed

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adj. 被附上的;与世隔绝的 v. 附上(enclos

 
attach [ə'tætʃ]

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v. 附上,系上,贴上,使依恋

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discount ['diskaunt]

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n. 折扣,贴现率
vt. 打折扣,贴现,不重

 

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