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纯正地道美语 第62期(外教讲解):Job Interview II

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The Office - Job Interview II (C0062)

A: Thanks for coming in today, did you have any trouble finding us? Please take a seat.
B: Thank you.

A: So, let’s get started; tell me a bit about your educational background.
B: Sure! Well, I graduated with honors from Chesterton University with a major in Business Administration,with a specialization in Information Management,and I minored in psychology. I chose this course of study for two reasons: I wanted to gain some practical, marketable skills, which
the information management track provided, and I also feel that interpersonal skills are essential for professional success, hence the minor in psychology.

A: Interesting. And, your postgraduate studies?
B: Well, I am really passionate about consumer behavior, so I pursued a master’s in that area. I also strive to keep my professional skills current, so
I continuously attend seminars and conferences related management and customer service.

A: Very good. Now, tell me a little bit about your work experience. I see here that you previously worked at Oracle.
B: Yeah, I worked as their customer support manager,which brought me a breadth of experience in both client care, and process management. I supervised and coordinated the customer support team as well as implemented new strategies to achieve better customer satisfaction.

A: Interesting...
B: Yes, in this position I was able to make some pretty significant contributions to the overall success of the company. With the different initiatives that we implemented, we lowered our churn rate to about five percent, which had a direct impact on revenue.

重点单词   查看全部解释    
passionate ['pæʃənit]

想一想再看

adj. 热情的,易怒的,激情的

联想记忆
strive [straiv]

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vi. 奋斗,努力,力求

 
overall [əuvə'rɔ:l]

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adj. 全部的,全体的,一切在内的
adv.

 
previously ['pri:vju:sli]

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adv. 先前,在此之前

 
specialization [.speʃəlai'zeiʃən]

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n. 专门化,特殊化
[生]特化器官(机体)

 
minor ['mainə]

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adj. 较小的,较少的,次要的
n. 未成年

联想记忆
related [ri'leitid]

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adj. 相关的,有亲属关系的

 
oracle ['ɔ:rəkl]

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n. 神谕,神谕处,预言

联想记忆
satisfaction [.sætis'fækʃən]

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n. 赔偿,满意,妥善处理,乐事,确信

联想记忆
professional [prə'feʃənl]

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adj. 职业的,专业的,专门的
n. 专业人

 

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