n. 骑士,爵士,武士 vt. 授以爵位
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值班经理:Good evening,sir. May I help?
晚上好,先生!有什么可以帮您的?
客人:I'd like to make a complaint about your restaurant service. The waiter was very rude.
我要投诉你们的餐厅服务.侍者态度很粗鲁.
值班经理:Please accept my apology on behalf of the hotel. I'll contact his manager right away.
我代表饭店向您致歉,请您接受.我会马上联系他的经理.
客人:Yes,please do.
是的.
值班经理:He will look into the matter very soon.
他会马上查这件事儿的.
客人:All right.
好的.
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