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A: Hello, Lincoln Bank. Kristy speaking, how may I help you today?
您好，这里是Lincoln银行。我是Kristy,我今天能如何为您效劳？
B: Hello, Kristy. Could I speak to the department that deals with credit card applications, please?
你好，Kristy。请帮我接处理信用卡申请的部门，好吗？
A: I can deal with that,Sir. Are you interested in our personal or corporate card?
我可以处理这个问题，先生。您要办我们的个人卡还是公司卡？
B: The personal card, please. Is it possible to take care of this over the phone?
麻烦你，办个人卡。是否有可能通过电话来办理呀？
A: I'm sorry, Sir, but you will need to come in to your local branch to deal with the application procedure. Come in and fill out an application form and let us have a duplicate of your ID card. You'll also need a copy of your guarantor's and he or she will need to sign the form, too.
对不起，先生，您需要到您的当地分行去办理申请手续。请您前来填写申请表，并给我们一份您的身份证件的复印件。您还需要一份您的担保人的身份证件的复印件，而且他或她也需要在这张表上签字。
B: OK ... and what deposit do I need? I mean, is there a minimum deposit?
好的……我需要什么押金吗？我的意思是说，是否需要最低保证金？
A: You'll need to deposit 1,500 RMB initially. There will also be some small additional charges for this service.
您需要先缴1500元的押金。还需要付一点儿手续费。
B: That's no problem. How long will the whole thing take? A week? 10 days?
没问題。整个手续需要办多久啊？一个星期？还是10天？
A: It should all be sorted out within 5 working days after receipt of the required documents.
在收到所需的文件后，5个工作日内应该能办完。
B: Right, I'll contact my guarantor now and we'll come in within the next couple of days. Thanks very much for your help. Goodbye.
好吧，我这就联系我的担保人，我们过两天就来。非常感请你的帮助。再见。
