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[酒店英语900句] 酒店英语900句 第12章:电话总机服务
273.International hotel. May I help you?国际大酒店,我可以帮您吗?274.I’m putting you through,sir. I’m sorry,there’s no answer. Would you like to leave a message or to call back?我给您接过去,先2012-08-22 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第13章:餐厅款客服务
432.Good afternoon,sir. Welcome to our restaurant. Do you have a reservation?下午好先生,欢迎光临我们餐厅,请问您有预订吗?433.How many people are there in your party?你们一共几个人?434.Would you2012-08-23 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第14章:点菜服务
458.Good morning,are you ready to order now,sir?晚上好先生,您现在点菜吗?459.Would you like something to drink before your meal?用餐前您是否想要点饮料?460.What brand of gin would you prefer?您喜2012-08-24 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第15章:餐厅值台服务
517.Did you enjoy your meal?你吃的满意吗?518.May I take this way?我可以撤掉这个吗?519.May I make out the bill for you now?现在可以为您结帐吗?520.Here is the dish you ordered,and you another sw2012-08-27 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第16章:结账服务
527.Can I have my bill,please?我可以结帐吗?528.What’s this for?这是什么?529.Would you like to sign for it,sir?先生,请问您愿意签单吗?530.Thank you,I hope you enjoyed your dinner. 谢谢您,希2012-08-27 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第17章:处理投诉
549.What’s problem,sir?Can I be of assistance?先生,出了什么问题?我能为您做些什么?550.This is quite unusual. I will look into the matter. 这是很少有的,我会调查此事的。551.I will get you anothe2012-08-29 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第18章:酒吧服务
566.Good evening,sir. Welcome to Moonlight Bar. 晚上好先生,欢迎光临月光酒吧。567.What would you like to drink,sir?先生,您喜欢来杯什么?568.What can I prepare for you,sir?先生,您想喝杯什么?562012-08-30 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第19章:清扫客房
661.Housekeeping,may I come in?客房服务,我可以进来吗?662.I’m sorry to disturb you,sir.对不起,打扰您了,先生。663.May we2012-09-07 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第20章:楼层值台服务
596.Tenth floor service desk,what can I do for you?这是10楼服务台,有什么可以帮您?597.May I show you to your r2012-09-07 编辑:kekenet
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[酒店英语900句] 酒店英语900句 第21章:客房送餐服务
684.Room Service,may help you?送餐服务,有什么可以帮您?685.Would you please bring me some breakfast?请为我送来一份早餐,好吗?686.At what time would you like your breakfast?您希望什么时候把您的早2012-09-12 编辑:kekenet
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[酒店英语] 酒店英语情景对话第1期:与客人核对房号
My name is Mike and I'm in Room 668.My i have my key, please?我叫迈克我在668室,能给我我房间的钥匙吗?Excuse me,sir,but may i see your Room Identification Slip.please?对不起,先生,但我可以先2012-09-12 编辑:mike
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[酒店英语] 酒店英语情景对话第2期:前接待为客人转交信件
Good afternoon.May i help you,sir?下午好,需要我帮忙吗先生? This is Mr.Roger in room 8808.Mr.Smith will come for this while i am out. Could you hand it to him,please?这是8808室的罗杰先生,我走后,史2012-09-12 编辑:mike
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[酒店英语] 酒店英语情景对话第3期:在酒店的行李寄存处寄存物品
I'd like to leave this with you.我想把这个先存您这。Certainly,ma'am.Is there anything valuable or breakable in your bag?好的。太太。你袋子里有什么宝贵的或易碎的东西吗?No.没有Thank yo2012-09-12 编辑:mike
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[酒店英语] 酒店英语情景对话第4期:客人到达check in 欢迎入住我们酒店
A guest is getting off a taxi. 一个客人从出租车上下来,客人入住酒店时的相关check in手续,请看下面酒店接待和客人的英语口语对话。Good morning,sir.Welcome to our hotel.先生早上好。欢迎来到我们酒店Glad t2012-09-12 编辑:mike
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[酒店英语] 酒店英语情景对话第5期:酒店不接受支票支付时与客人的对话
Good afternoon.May i help you?下午好,需要我帮忙吗?I would like to check out now.I was in Room 608.The name is Donna.我想现在离店。我的房间在608室。名叫唐娜。Just a moment,please,madam.I'll2012-09-12 编辑:mike
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[酒店英语] 酒店英语情景对话第6期:与客人仔细核对账单
Good morning,sir.Can i help you?早上好,需要我帮忙吗?I'd like to pay my hotel bill now.My name is Harry Carpenter in Room 909.我想支付我的酒店账单,我的名字是哈里卡彭特909室。Just a moment p2012-09-13 编辑:richard
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[酒店英语] 酒店英语情景对话第7期:外宾酒店结账时询问支付方式的对话
Good moring.How can i help you?早上好,需要我帮忙吗?I'd like to pay my hotel bill.我想支付我在酒店的账单Your name and your room number,please?请告诉我你的姓名和房间号?Russell Palmer,room 112012-09-13 编辑:mike
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[酒店英语] 酒店英语情景对话第8期:酒店退房 客人支付酒店账单
Good mornin,sir.May i help you?早上好先生,需要我帮忙吗?Good morning,I'm leaving today.May i settle my hotel bill now?早上好,今天我要离开.我现在想把在酒店的账单付了可以吗?Your name and you2012-09-13 编辑:mike
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[酒店英语] 酒店英语情景对话第9期:向客人介绍酒店娱乐设施
Is there any place in the hotel where we can amuse ourselves?在酒店里是否有我们可以娱乐的地方?If you want to take a walk,you can go to the garden,It is very relaxing there.如果你想散步,你可以到花园2012-09-13 编辑:mike
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[酒店英语] 酒店英语情景对话第10期:向客人介绍酒店的中餐和西餐厅
Excuse me,where is the restaurant?打扰一下,餐馆在哪里?We have a Chinese restaurant and a Western restaurant.Which one do you prefer?我们有一个中餐厅和一个西餐厅你喜欢哪一个?I'd like to try2012-09-13 编辑:mike