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Disabled Disney guests demand action after DAS program changes

Charisma Mangahas has “been a lover of Disney ever since I was a kid.”

Being diagnosed with a rare nerve-damaging disorder in 2018 changed the way she experienced the parks. A recent overhaul of Disney’s policies for guests with disabilities is changing it again.

“I was recently denied the Disability Access Services here at Disneyland and Disney California Adventure,” the Magic Key (annual pass) holder said in a video that’s gotten 1.7 million views on TikTok and been shared across other social media. She’s not the only one who no longer qualifies for DAS. Now more than 23,000 signees are petitioning for “immediate action.”

Disney’s Disability Access Service is one of various accommodations available for guests with disabilities at Disneyland and Walt Disney World, which have historically been known for their accessibility.

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