PART ONE

　　Question 46

　　You are going to spend holidays in Hawaii in June. Suddenly you received a letter from an important customer ,Mr. Elton Deland ,who will arrive on 25th June and discuss the claim. You have to delay the trip till July.

　　Write a short message to Ms. Anne Folster, your secretary.

　　. Explain Why you postpone your trip.

　　. Mention the date when Mr Elton Deland will arrive.

　　. Ask her to arrange your meeting.

　　. Write 30-40words on your Answer Sheet.

　　PART TWO

　　Question 47

　　You work for General ,a company which produces cars. You` are in charge of Product Development. Reed the following chart which shows the results of a survey between your company and Quaker, your main competitor. The chart does not tell the exact numbers but the exact ratings. A refers to Gener41 company ,while B refers to Quaker company.

　　. Use the information in the chart to write a short report (about 100- 120 words) analyzing the reason why Quaker over benefits recently to increase your company's competitiveness.

　　. Write on your Answer Sheet.

　　A : General company B :Quaker company
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