1. Telephone calls

------Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?

------Hello, I would like to speak to your director of human resources, Ms. Jenkins, please.

------Just a moment, I’ll check to see if she is at her desk. May I tell who is calling?

------This is Bill Burton from Milford Insurance. I’m calling in regards to our meeting next Tuesday.

2. Leave a message

------I’m sorry, Ms. Jenkins is away form her desk. Would you like to leave a message for her?

------Yes, please have her return my call when she returns to the office. It’s best if she can get in touch with me before 3 .pm today; she can reach me at my office number, 635-8799.

------I’m sorry, I didn’t quite catch that, could you please repeat the number?

------No problem. My office number is 635-8799.Tell her to ask for extension 31.And my name is spelled B-U-R-T-O-N.

------I will make sure Ms. Jenkins receives your message and returns your call before 3pm this afternoon.

1. 电话
------您好！感谢致电布拉福得家庭公司。我是特雷西，请问有什么可以帮您？
------你好，请帮我转接你们人力资源部主任詹金斯小姐。
------请稍等，我去看看她在不在位置上。请问您是？
------我是米尔弗德保险公司的比尔。伯顿。我找她是关于我们下星期二见面的事情。

2.留言
--------不好意思，詹金斯小姐不在。我可以帮您留个口讯吗？
---------好的，请让她回办公室后回我电话。如果她能在下午三点之前给我电话那就再好不过了，我的办公室号码是635-8799。
----------不好意思，我没听清，麻烦你重复一次。
-----------没问题。我的号码是635-8799，转31。我的名字是B-U-R-T-O-N
------------我会将您的信息传达给詹金斯小姐，并告诉她今天下午三点以前回您的电话。