Beijing Consumers' Association called on hotels in late April to push back their checkout deadlines from noon to 2 p.m.
But some hotels are still following the original checkout regulation, because in their eyes, the new regulation would affect newly arrived guests and incur extra costs to update the hotels' computer systems.
The Beijing News published an article saying that these reasons are unacceptable. The paper says hotels should put consumers' interests ahead of their own in the name of service. As more than 90 percent of the public agrees with the new check-out time, hotels should respect the people's choice and provide the more convenient service they are expecting.
The article says that although the old check-out regulation may bring benefits to the hotels, in the long term, consideration will bring greater profits and public trust.
As the Beijing Olympics approaches, hotels in Beijing will greet a large number of guests from all over the world. The article suggests they take the new check-out regulation as an opportunity to improve their service and become more considerate of their customers.