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大学英语四级易考范文第36篇:A Letter of Complaint about a Commodity

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A Letter of Complaint about a Commodity

Dear Sir/Madam, I am writing to inform you of my complaint about the mobile phone I ordered on your shopping web.

First, the product was scheduled to arrive last Saturday, but to my disappointment, I did not receive it until this Friday.

What is worse, I found that the mobile phone did not meet my order requirement.

What I ordered was a black one, but I got a white one.

As a matter of fact, the delay of delivery and wrong commodity has caused much inconvenience to me.

Your company has always enjoyed an excellent reputation among customers

and that is why I decided to make purchase on your shopping web.

Here I demand a refund and your explanations for the unpleasant service you have provided.

I am looking forward to your prompt reply.

Yours sincerely,

Li Ming

重点单词   查看全部解释    
delivery [di'livəri]

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n. 递送,交付,分娩

 
reputation [.repju'teiʃən]

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n. 声誉,好名声

联想记忆
delay [di'lei]

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v. 耽搁,推迟,延误
n. 耽搁,推迟,延期

 
unpleasant [ʌn'pleznt]

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adj. 使人不愉快的,讨厌的

 
commodity [kə'mɔditi]

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n. 商品,日用品

联想记忆
sincerely [sin'siəli]

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adv. 真诚地,真心地

 
inform [in'fɔ:m]

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v. 通知,告诉,向 ... 报告,告发

联想记忆
inconvenience [.inkən'vi:njəns]

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n. 不便,困难
vt. 使 ... 不便,使

 
disappointment [.disə'pɔintmənt]

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n. 失望,令人失望的人或事

 
purchase ['pə:tʃəs]

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vt. 买,购买
n. 购买,购买的物品

 

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