强硬的谈话
如果你想让语气听起来以上的句子更重的话,那就用“I'm positive that…”或是“I really feel that…”来开始: “I'm positive that it's the vendor's fault”想听者表示出你对此是非常的肯定。就是说,“我很肯定,那你也应该肯定!”没那么自信的人会说:“John in Marketing said it could be the vendor's fault. I thought he had a good point.”