A: Excuse me, could you help me pick out a lotion?
B: Sure, what is the problem?
A: I got poison oak while hiking, and I need something to help me with the itching.
B: I can suggest a product called Technu that comes in a lotion or cream.
A: Which do you prefer?
B: Hikers tell me that the cream is best because it stays on longer.
A: Is there anything else I can do to help with the itching?
B: You can take an antihistamine.
A: Thank you so much for all of the information.
B: You are welcome. Please feel free to ask me a question any time you need help.