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A: Am I speaking with someone from the water company?
B: Yes. Can I assist you with something?
A: I certainly hope so.
B: What’s the problem?
A: I will be moving into a new house in a few days
B: What exactly do you need my help with?
A: I’ll need you to turn the water on in my house.
B: What day are you moving in?
A: I’m moving in this Saturday.
B: We can help you with that.
A: Do I need to give you any information?
B: You need to give me your full name, social, and the address of your new house.
n. 住址，致词，讲话，谈吐，(处理问题的)技巧
