话题7 电话咨询

随着社会的发展，人们的生活变得越来越方便。以前预订机票，或者想要咨询一些其他问题都必须去旅行社的办事处，但是随着科技的进步，这些事情我们都可以直接通过电话来咨询，无论我们想了解什么问题，如预订机票、改航班等等，都可以通过电话来咨询。

英语情景会话

A: We're now staying at the Holiday Inn. How do we get to the airport?

A：我们现在住在假日酒店，到机场怎么走？

B: We have shuttle buses leaving for the airport from downtown every 20 minutes The bus stops at Holiday Inn as well. Be sure to get on the bus before 7: 30.

B：我们在市区每20分钟有班车开往机场。班车会在假日酒店停。请您7:30之前一定要乘上我们的班车。

A: What is the earliest one?

A：最早的一班是什么时候？

B: At 7 am. It takes about one hour to get to the airport. So it'll be right for your timing.

B：早上7点。到机场一小时左右，正好赶上你们的航班。

A: OK, thank you. By the way, what can I do if I want to put off my flight?

A：好的，谢谢您。请问，万一我想推迟我的航班怎么办？

B: Your tickets are valid for one year.If you want to change flight, you just go to the airline's ticketing office and have it reconfirmed. But you have to fly the same airlines.

B：你们的机票一年之内有效。如果您想改变航班日期，您只需到售票处再次确定您的航班就行了。不过您仍然得乘坐同一家航空公司的班机。

A: OK. What can I do if l want to cancel the ticket?

A：好的。如果想取消这个航班呢？

B: In that case. you can get a refund with a certain percentage of the original fare deducted as the service charge.

B：那样的话，您仍然可以拿回您的机票费用，不过将会扣除原价一定比例的服务费。

A: That's reasonable. OK, thank you very much.

A：这很合理，非常感谢。

其他常用英语口语表达

You can hit him like a telephone.

你可以打他电话咨询一下。

Provide free telephone consultation.

免费提供电话咨询。

By the way, is there a special rate for a group reservation?

顺便问一下，团体预订是不是可以打折？

常用英语词汇表达

a group reservation 团体预订

free 免费的

put off 推迟

telephone consultation 电话咨询

service charge 服务费

flight 航班