1、 传授秘诀，口语入门 come in, relax
过去时（4）
Was the food good? 那个菜好吃吗？
练习：
火车准时吗？：Was the train on time?
班机延误了吗？：Was the plan delay?
比赛好看吗？：Was the game fine?
会议结束了吗?：Was the meeting over?
工作完成了吗？：Was the work completed?
餐厅的人多吗？：Was the restaurant crowded?
2、 电话英语一点通 English for the telephone.
上班族电话英语（8）打给银行的电话
First National Bank. 第一国民银行。
I have a checking account with you. 我在你们这里有一个活期的存款。
How can I help you? 有什么事情吗？
I need to see if check number 212 has cleared yet. 我想知道有一张212号的支票的钱是否被领走了。
What's your name and account number? 你的名字和帐号是什么？
Union Bank. How can I be your service? 联合银行。有什么事吗？
I need to know how much money is in my account? 我想知道我的帐户里有多少钱？
I need to know your name and account number? 我需要知道你的名字和帐号。
Certainly. 当然
National Trust 国民信托银行
My name is Alice Lin, and I need to know if some money has been transferred to my account yet.
我的名字叫Alice Lin，我想知道是否有钱转入了我的帐户。
Just one second, and I'll check. 稍等一下，我查看一下。
City Bank. This is Tom. May I help you? 花旗银行，我是Tom，我能为您做些什么吗？
I expecting some money wired to my account from Taiwan. Could you please check if the
money available yet.
我在等一笔送台湾电汇到我的帐户上的钱。你能帮我查一下我的钱到了吗？
Sure, may I have your name and account number please? 当然，我需要知道您的姓名和帐号。
3、 旅行英语一点通 Tourist English
购物英语（6）退货
This skirt is too tight. I could like to return it please. Do I need to go to the customer's service desk? 这条裙子太紧了，我想退货。我需要去客服吗？
I can help you with that. Do you still have your receipt. 我可以帮助你，你还保留着收据吗？
I receive this as a birthday present, but the price tag is still on the skirt though. Will that be OK?
这条裙子是我收到的礼物，但是价格的标签还在裙子上，这样可以吗？
Oh, yes, that will help me a lot.恩，这样可以省掉不少的麻烦
Do you have any more skirts in this style? I would like to find a size larger. 你们还有这个式样的裙子吗？我想买一个大一点的。
I think we're out of this skirt in this color. Do you want me to call another one of our store to see if it's available there?
我想这样的颜色我们已经卖光了。要不然我打电话到我们其他店里去看看还有没有？
That's all right. I'll just look for something else.
没关系的，我再看看别的。
Well，your refund total is a 50 dollars. 你的退款总共是50美元。