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Sales: Good afternoon, anything I can do for you?
销售：下午好，有什么能为您效劳的？
Lily: Yes. I bought this hair pin in your store yesterday. I like it very much, and it cost me over 50 yuan. Your assistant told me it is of good quality. But it broke this morning. I didn't even wear it with any force. I want a refund.
莉莉：是的，我昨天在你们店买了这个发簪，我很喜欢它，还花了我50多元钱。你们的售货员告诉我它的质量很好，但是今天早上它就断了，我甚至都没用力戴它。我要退款。
Sales: I got it, Miss. Let me check it first. Well, there are some defects with this one. I can give you a refund or I can exchange a new one for you. What do you prefer?
销售：我了解了，小姐。请让我先检查一下。好吧，这个发簪确实存在一些缺陷。我可以给您退款或者换一个新的给您，您选择哪种？
Lily: No, I just want my money back.
莉莉：不，我只想要退款。
Sales: That's OK. Please show me your receipt.
销售：那好吧。请给我您的收据。
