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A: Good morning, Sir. Welcome to IBJ, what can I do for you?
早上好，先生。欢迎光临IBJ银行，我有什么可以效劳的吗？
B: Hi. I hope you can help me. I contacted your Client Services Department last night. Unfortunately, I've misplaced my card.
你好。我希望你能帮助我。我昨晚联系过你们的客户服务部。真倒霉，我找不到我的信用卡了。
A: Oh dear, Sir. I am sorry.
哎呀，先生。我很抱歉。
B: I was told to go to the Emergency Assistance Service.
我被告知来办紧急援助业务。
A: That's correct. What you need to do is fill in this form for the loss of your card, then we can get authorisation to let you have some cash.
是的。您所需要做的是填写这张信用卡挂失的表格，然后我们可以去请求授权，给您一些现金。
B: Great. Sign here and here, right? How long do you think this will take?
太好啦。是在这里还有这里签字，对吗？你认为这将需要多久啊？
A: It'll just be a moment, Sir. We are contacting the card-issuing office to get authorisation for a withdrawal.
就一会儿，先生。我们正在联系发卡机构请求授权提现。
(A few minutes pass)
(过了几分钟）
A: OK, Sir. You are authorised to withdraw up to 8,000 RMB. How much would you like?
好了，先生。您被授权最多可以取8000元。您想取多少钱呢？
B: I think I'd better take the maximum amount. I have no idea how long it'll take to sort this out. Here's my passport.
我想我最好的是按最高限额支取。我不知道需要多久才会解决这件事。这是我的护照。
A: Thanks. And here's your money, Sir. Please check the amount and sign here.
谢谢。这是您的钱，先生。请您核对金额并在这里签字。
B: That's correct, it's all here. You have saved my life! I really don't know how to thank you.
对啦，都在这里了。你救了我一命！我真的不知道该怎么感榭你。
