Unit 6 International trade
6.1 Exchanging information
6.1 A
Rusconi: Rusconi.
Garcia: Hello, this is Al Garcia.
Rusconi: At last! When can we expect the next consignment in our warehouse?
Garcia: Late Thursday or early Friday, depends on the traffic and the weather.
when will you accept deliveries?
Rusconi: Up to 4 pm and from 7.30 am. Whose trucks are delivering the goods?
Garcia: Two of ours, and others are on hire from Alpha Transport.
Rusconi: How do you spell Alpha?
Garcia: A-L-P-H-A.
Rusconi: How many trucks will be coming?
Five
Will they arrive all on the same day?
Garcia: Two will set off half a day early, so they should arrive thursday.
The other three will arrive towards midday Friday.
How long will it take to unload each truck?
Rusconi: About an hour. We can't unload more than two at a time, you know.
Garcia: I want to know what happens if one truck arrives late.
Can you unload it on Saturday?
Rusconi:I don't know.our warehouse manager would know.
Garcia: What's his name?
Rusconi: Mr Ferrari.
Garcia: What's his number?
Rusconi: 345 9800 extension 71.
Garcia: Goodbye.
Rusconi: Goodbye.
Second version of the conversation
Rusconi: Jupiter Products. Tony Rusconi speaking.
Garcia: Hello, this is Al Garcia.
Rusconi: Hello, Mr Garcia. How are you?
Garcia: Fine, thanks. I'm phoning about our delivery next week.
Rusconi: Ah, yes, good. I was just about to call you.
Er...could you tell me when we can expect the consignment to arrive in our warehouse?
Garcia: Yes, as far as I know, the trucks should arrive late Thursday or early Friday,
it depends on traffic and weather.
Er...what time will you accept deliveries?
Rusconi: The latest time we can start unloading is 4 pm,
but...but we can start as early as 7.30 am.
Er...could you tell me whose trucks are delivering the goods?
Garcia: Yes, certainly. Two of them will be ours, and the others are on hire from Alpha Transport.
Rusconi: Let me just make a note of that. Er...can you tell me how you spell Alpha?
Garcia: Yes, of course. It's A-L-P-H-A.
Fine, A...and I'd also like to know how many trucks will be coming.
Ah.. there will be five altogether.
Rusconi: Can you tell me if they will arrive on the same day?
Garcia: I'm not entirely sure, but...er...as two will be setting off half a day early,
they should arrive thursday. Er...the other three will arrive towards midday Friday.
Could you let me know how long it will take to unload each truck?
Rusconi: Yes, er...each truck will take about an hour.
Er...I think you should know that we can't unload more than two trucks at a time.
Garcia: I see, well, thanks for letting me know that.
Er...I wonder if you can tell me what'll happen if one of the trucks arrives later and can't be unloaded on Friday?
Do you know if it can be unloaded on Saturday?
Rusconi: I'm afraid I don't know, it might have to wait till Monday.
Er...you'd have to ask our warehouse manager about that.
Garcia: Could you just remind me what his name is again?
Rusconi: yes, of course. He's...er...Mr Ferrari.
Garcia: Ah, and...er...can...can you tell me his number?
Rusconi: Yes, it's 345 9800 extension 71.
Garcia: Good. Thank you very much. It's...it's nice to talk to you. Goodbye.
Rusconi: Bye now, Mr Garcia.
And that is the end 6.1 A.
6.1 D
1. Good morning. Erm...I've to ...er...I've got to fly to Rockford on Monday and I've...um...I've left my ticket in my room.
I think the check-in times is 4.51, b...b...but I'm not entirely sure.
Could you check this for me, please?
2. Good morning. I've tried calling Mr Geoffrey's room but there's no answer,
so I suppose he's out.
I've written a note for him, and I wonder if you could give this to him.
It's for Mrs...Mr Geoffrey, that's Geoffrey, G-O...G-E-O-F-F-R-E-Y. OK?
3. Can you reserve theatre tickets for me for the performance on July 2nd,
and charge them to my credit card?
No, wait I gave you the wrong date! Ha! I need two tickets for July 3rd. OK?
4. I've booked a room for the whole of this week in the name of Sanders.
The thing is on the 29th, that's the Friday,
I'd like to change from a single and have a double istead if that's possible.
5. I'm expecting a call from our agent in Greece this morning.
If he calls could you ask him to call me on 23983?
I'll be there till about 3. After that he can get me on 28393 from about half past three.
6. Could you possible tell me if there is a special party rate for delegates at conferences?
I know I read this somewhere, but I'm not sure where.
7. I wanted to speak to Mr Wilson, he said he'd be back in his room by this afternoon.
Now, it's 405, I think. Is that right?
8. I need to get to the airport by 7.30 this evening.
I've probably got plenty of time but as I'll be out in the eastern suburbs I can't take the airport bus.
So how long does it take by cab, Would you say?
And that is the end 6.1 D.
6.2 Making enquiries
6.2 A
Mr North: ...Oh, yeah, we had a really good time up the mountain.
Yeah, nice of you to take us up, nice of you.
Er...I know what I wanted to ask you: have you had any dealings with Arcolite?
...Uhuh, oh, that can't be true.
Arolite Batteries?...Yeah, but they've been doing real well...
well, if you got this from him, I guess...er...I guess there must be some truth in it...
Yeah, we...we kind of depend on them,
they've been supplying us for... quite a long time now...
No, they're our...er...sole supplies.
Hmm. Well, thanks for the tip.
I'll...I'll get my new assistants to investigate... Sure.
Nice talking to you . Goodbye, Fritz.
And that is the end 6.2 A.
6.3 Answering enquiries
6.3 C
Speaker: AntiSpy Products, good afternoon...Hello, yes.
Oho, Mr Saito, hi,hi, how are you?...Good, good...
OK, the LR 44, yes, we've had quite a rush on those and...er...there's been a delay on supplies,
I'm afraid...We only have nine in stock...Mm...Oh sure, eight's...eight's no problem at all.
I can get them to you by the end of the week...Er...will you be able to pick them up at Narita,as usual?
Fine, fine. OK, that's eight items of product LR forty n...four...
Thanks very much...You're very welcome. Bye now, Mr Saito.
And that is the end 6.3 C.