Robert Andrews
　　5894 southern province, Boston
　　Near merry lane
　　Home: 45698-45897-3235
　　Cell: 002556-7895-1587
　　Email:robert.andrew@gki.co
　　Career objective :
　　A skilled and experienced telemarketing professional with more than five years of experienced in the mentioned position. Exposed to diverse business organizations dealing with different service and products. Looking for a challenging position in an organization to utilize my skills and knowledge.
　　Areas of Interest :
　　Good communication and supervisory skills
　　Proficient in Microsoft Office, Word and Excel
　　Possess good management skills
　　Extensive knowledge of developing scripts and promotion product
　　Possess excellent phone etiquettes
　　Ability to work under pressure
　　Professional Experience:
　　ABC Network &Enterprises, Marytown, BC
　　20XX till date
　　Telemarketing manager
　　Implemented strategic business plans and set sales targets
　　Responsible for hiring, training and supervising over fifty Tele Sales representatives
　　Handled the tasks of designing and executing quality standards to improve call quality
　　Responsible for establishing sales goals and objectives of the organizations
　　Conducted meetings with branch Tele Sales managers
　　Performed inventory control to prevent fraud and loss
　　ATRD Business associate &Co, Marytown, BC
　　19XX to 20XX
　　Telemarketing Representatives
　　Responsible for preparing presentations about the products and services
　　Conducted market research to obtain potential customers
　　Handled customer queries about service, product and price
　　Maintained record of orders and customer contacts
　　Confirmed orders with field representatives
　　Responsible for follow-up on existing quotes
　　Professional Achievements:
　　Awarded Tele Sales person of the year, 20XX
　　Increased sales by 98% within two months
　　Educational summary:
　　Bachelor of Arts in Business administration, Daffodils College, 19XX
　　Master of Arts in Marketing, University of Marytown, BC 19XX