Now you'll hear the two long conversations.
Conversation One
19.
A. A hair wash.
B. A nail trim.
C. A massage.
D. A shave.
20.
A. He didn't have a clear idea of the complete service.
B. He wanted the best service.
D. He just wanted his hair cut the way he likes.
D. He wanted his hair to be trimmed quickly.
21.
A. Your hands look good.
B. Your hair is in good condition.
C. You have a good beautician to serve you.
D. You can relax.
22.
A. He is going to a business convention in town.
B. He is going to meet his clients.
C. He is going to deal with workplace accidents.
D. He is going to be interviewed for new employment.