可可电台，每期节目一话题，让英语磨练耳朵的同时学到更多有益的小知识，丰富知识的同时受益于生活。

扑捉灵感的独门技巧

Be really grumpy!Keep track of the things that annoy you. This is a great place to start, as you know the problem intimately as well as being the first customer for any solution。

雷厉风行！紧跟困扰着你的事情不放，以此为开端，可以迅速找到问题所在，并及时解决。

Listen to your clients, customers and readers.Complaints are a great source of insight as it’s a very quick way to find something that needs a solution. So identify the common problems that your customers are experiencing and consider possible solutions to their troubles。

倾听客户、顾客和读者的投诉。投诉便于我们及时发现需要解决的问题，因此，要设法了解并及时解决顾客碰上的问题。

【知识点讲解】

grumpy adj.脾气坏的; 性情粗暴的; 脾气暴躁的; 性情乖戾的;

例句：

She understands why I get tired and grumpy.

她理解我为什么累、为什么爱发火。

Don't be so grumpy and cynical about it.

不要为此这么生气,这么愤世嫉俗.

The grumpy man found fault with everything.

那个性情乖戾的人对什么事都要找岔.

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