16.Introduce them to the people in your contact who may help them out.
16.别人向你求助,如果有帮得上忙的朋友,可以引荐给他。
17.Actively find the deepest needs they may have (without waiting for them to explicitly tell you).
17.主动的雪中送炭(而不是等别人向你求助)。
18.Take initiative to give them the solutions they need.
18.率先提供给别人解决问题的办法。