center
n. 中心

connect
v. 连接，联系

convenient
a. 方便的

delay
n. & v.延迟，耽误

design
n. & v.设计

dial
v. 拨号

dialogue
n. 对话

efficient
a. 效率高的

exhibition
n. 展览

extension
n. 分机

forward
ad. & v.向前，转交

hold
v. 举行，拿住

information
n. 信息

institution
n. 研究所，机构

line
n. （电话）线

mention
V. 提及

necessary
a. 必要的

note
n. 便笺，通知，笔记

operator
n. 接线员

order
v. & n.命令，次序

pad
n. 便笺簿

pause
v. 暂停，踌躇，犹豫

phone
n. & v.电话；打电话

point
n. 要点，观点

prevent
v. 预防

save
v. 节省，挽救

in charge of
负责

make an appointment
预约

make a note of sth.
用笔记下某事

look forward to
盼望，期待

make a telephone call
打电话

extension number
分机号

prevent sb. from doing sth.
阻止某人做某事

take down
记下，写下

Not at all.
不客气，不用谢。

Can I help you?
有什么事？

You're through.
你的电话通了。

Merry Learning

Humour

"Did you have any difficulty with your French in Paris?" "No, but the French people did."

Phonetics

c在单词中的读音：
cup cake call
card come

city circle cycle
cinema

ocean special

accept succeed

Pronunciation and Intonation

A: Excuse me, is this seat taken?
B: No, it isn't.
A: Would you mind moving over one, so my friend and I can sit together?
B: No, not at all.
A: Thanks a lot.