Woman: Hello! I'm very pleased to welcome into the studio today Maurice Beeston, the managing director of Laurel Consulting and an expert in the field of business consultancy.
女:你好!今天我很高兴把劳雷尔咨询公司的总经理、商业咨询领域的专家莫里斯·比斯顿请到工作室。
I'm sure many of you will be keen to hear his ideas in this important but difficult area.
我相信你们中的许多人,都非常想听听他对于这个重要但很难驾驭的领域的想法。
Mr Beeston, thank you very much indeed for sparing us a few moments of your valuable time.
比斯顿先生,真的非常感谢你抽出宝贵的时间来到我们这里。
Man: Thank you. Actually, it's a pleasure to be here.
男:谢谢。事实上,我很高兴来到这里。
I feel that consultancy is a very misunderstood area, and I'm always glad of any opportunity to shed a little light on it.
我觉得咨询是一个很容易被误解的领域,我总是很高兴有机会能阐明它。
Woman: Why do you think it's misunderstood? In what ways?
女:你为什么认为人们会对它产生误解?以什么方式呢?
Man: Well, when consultants are good, they develop a company's capabilities.
男:嗯,当顾问很好时,他们会发展公司的能力。
But when they're bad, they collaborate with bad managers and actually block change.
但当他们不太合格的时候,他们会与糟糕的经理合作,实际上会阻止改变。
Some promise great success, but there's no way you can ensure that will happen every time.
有些人承诺会取得巨大的成功,但你不可能保证每次都会成功。
So the end result can be that a situation arises in which the profession starts to get a bad name.
因此,最终的结果可能是出现一种情况,在这种情况下,这个职业开始出现坏名声。
Woman: I see. So what would be good practice -the ideal consultant?
女:我明白了。那好的做法,理想的顾问是什么样的?
Man: Mmm ... I think there are basically three ...three main types or kinds of consultant.
男:嗯......我认为基本上有三种......三种主要的顾问类型。
The first type is the expert, and their approach is straightforward: "I'm know the answer; you don't;
第一类是专家型,他们的方法很简单:‘我知道答案,你不知道。
pay me some money and I will tell you.
你给我一些钱,我会告诉你。’
The second type is the process consultant who says, "I know nothing; you know everything and I will help you to exploit that."
第二类是流程顾问,他说,‘我什么都不知道;你知道所有的事情,我会帮助你利用它。’
Now, these are both all right in their way, but it's the third way which actually works best,
这两种方法都可以,但实际上,第三种方法效果最好,
and that's the consulting partnership which says, "You know a lot and so do I; it's not easy but let's work together on solving the problems."
这是咨询合作伙伴关系,它说的是,‘你知道很多,我也知道很多。’这不太容易,但让我们来一起努力解决问题。”