1 Only rich people can afford private healthcare.
　　A ___________________________________________________________________________
　　2 Every sixth year with Tip-Top is automatically free.
　　A ___________________________________________________________________________
　　3 Tip-Top's budget policy covers all medical expenses.
　　A ___________________________________________________________________________
　　4 Tip-Top is Britain's oldest health insurance company.
　　A ___________________________________________________________________________
　　5 A recent poll showed Tip-Top to be the equal of other companies.
　　A ___________________________________________________________________________
　　6 With Tip-Top you may not get quick treatment or the doctor you want.
　　A ___________________________________________________________________________
　　7 At Tip-Top hospitals friends can come and see you when they like within reason.
　　A ___________________________________________________________________________
　　8 Tip-Top insurance does not apply outside your home country.
　　A ___________________________________________________________________________
　　9 The Gold Scheme has no equal, but Silver is the scheme chosen most often.
　　A ___________________________________________________________________________
　　10 To find out about an illness you must visit a hospital or see a doctor.
　　A ___________________________________________________________________________
　　(30 marks)
　　

QUESTION 2 CONTINUED
　　TIP-TOP HEALTH INSURANCE
　　If any member of your organisation needed urgent medical treatment, do you know what would happen? Would you be sure of getting treatment for your employee as fast as you would like, or would you lose time and production through a long absence from work?
　　With the benefit of Tip-Top Health Insurance you can be certain of fast, first-class treatment at a hospital of your choice. And you can also choose the doctor you want. Your employee would have a comfortable private room. Friends and family would be able to visit more freely, BECause the visiting hours in out group of hospitals are more flexible and convenient.

QUESTION 4
　　Situation: You are visiting Suncare Ltd. Your firm is considering placing a large order with them and your manager has asked you to check the quality of their organisation.
　　Task: Use the information below (which is part of your conversation with Peter Corrie, the Joint Managing Director of Suncare Ltd) and complete the Staffing Organisation Chart printed on the page opposite.
　　“Well, as you can see, there are two of us at the top, myself and Jane Kovak. I look after the Sales and Marketing sides, as well as Production Research. All the Staff Training, Accounts and Personnel issues are handled by Jane. There's a manager for each of the six areas – lvan Korda does Sales, and his Marketing colleague is Denise Woodley. Production Research is in the hands of Miss Tanya Lowe – we only appointed her last week.
　　We should have an assistant for each departmental area, but we're one short at present. Craig Loftus is in Sales and Siobhan Mckenna is in Production Research. We hope to replace Helen Sparks in Marketing early next week.
　　Jane and I also have a Personal Assistant each; mine is Ursula Stein, and Julie Stableford helps Jane.
　　Jane's three managers are Ben Schweik in Training, Carmen Velasquez in Accounts, and, let me think… oh yes, Chris Penn is the third. Their assistants are Paul Robey (for Carmen), Danielle Lefevre in Personnel, and Dan Lyons.
　　Both teams, Jane's and mine, have the services of two Secretarial Assistants to each team. Linda Fellows works for my team, and her sister Karen for Jane’s. They share the work with Tina Glass and Ava Merrill. Ava completes my team“
　　Complete the Chart. (20 marks)