淘宝商城上周遭遇了上线以来最大的尴尬。由于不满上周开始执行的新收费标准,起数千小商家网上“围攻”商城大卖家,同时“拍商品、给差评、拒付款”。据悉,淘宝商城近期可能公布和解条件。
Taobao Mall Co, China's largest business-to-consumer (B2C) online marketplace by transaction value, has experienced two successive waves of online rioting since it significantly increased fees on online vendors on Tuesday.
自本周二大幅提高对商户的收费后,淘宝商城已连续经历了两拨网络围攻。淘宝商城是中国交易值最大的B2C(商家对客户)在线商城。
Online rioting就是近两天淘宝商城经历的“网络围攻”,其实就是price-hike fray(抗议涨价)。具体做法为making massive online orders(大量拍商品),canceling them immediately after payment(付款后立即取消订单), 然后 leaving countless negative comments(集体给差评),以降低商家的customer satisfaction ratings(卖家信誉)。
商户们这一系列反应,是因为抵制淘宝商城近日宣布提高商户的commission rate(服务费)和premium fees(押金),其technology service fee(技术服务费)也由之前的每年6000元提高为3万到6万元不等。