11.
Q: What do we learn from the conversation?
A. The woman is the manager's secretary.
B. The man found himself in a wrong place.
C. The man is the manager's business associate.
D. The woman was putting up a sign on the wall.
12.
Q: What does the man mean?
A. He needs more time for the report.
B. He needs help to interpret the data.
C. He is sorry not to have helped the woman.
D. He does not have sufficient data to go on.