Hong Kong service staff are the third-least hospitable to their customers in a survey of 41 places around the world, according to data from the Smiling Report, an annual evaluation of how warmly shoppers are greeted around the world.
调查显示,香港去年的服务业“微笑指数”,在全球41个国家和地区当中排名倒数第三,而中国内地取得的进步最大。
Does smile index reflect service attitude? What does it tell us?
adj. 好客的,殷勤的,易于接受的,宜人的