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2012年公共英语五级阅读理解(1)

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1. Why did the author shut down her computer abruptly?

  [ A ] She had saved what she had written.

  [ B ] She couldn’ t move the cursor.

  [ C ] The computer refused to work.

  [ D ] The computer offered to repair itself.

  2. Which of the following is the author’s opinion about the woman at the Global Support Centre?

  [ A ] She sounded helpful and knowledgeable.

  [ B ] She was there to make callers frustrated.

  [ C ] She was able to solve her computer problem.

  [ D ] She was quick to pass her along to a technician.

  3. According to the passage, the solution offered by the technician was __

  [ A ] effective

  [ B ] economical

  [ C ] unpractical

  [ D ] unacceptable

  4. "It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means that

  [ A ] the technician’s proposal would make things even worse

  [ B ] the technician’ s proposal could eventually solve the problem

  [ C ] files stored on her computer were like a safe

  [ D 1 erasing the entire system was like curing a headache

  5. It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPT

  [ A ] efficiency

  [ B ] location

  [ C ] Setup CDs

  [ D ] attitude

  本文讲述了作者在对自己认为非常满意的一篇文章收尾时,电脑出问题了,之后与全球技术支持中心的客服联络的过程。作者认为那个女客服一点都不合格,她的解释只会令人越听越糊涂。但是接下来女客服把微软的电话号码告诉作者之后,技术人员的解释依然令人费解,甚至最后试图敷衍了事。经过一番折腾之后,作者送到附近的小店里维修之后.一切恢复正常。文章带有幽默讽刺的意味,以两个人在同一地点谈论同一天气结束。

  答案及解析

  1.B【解析】第一段中,作者说自己想保存文件,但是光标不动了,死机了。只有把电池拔出强行关机,所以排除A,D。C中说电脑拒绝工作,不合题意。所以本题应选B。

  2.B【解析】此题是有关作者态度的问题。由第5、6段可以看出女客

  服的回答令人很不满,很沮丧。所以本题应选8。

  3.D【解析】此题问技术员的回答如何。文章中“But I do need it.”“Yes,but you don’t have it.”We went on like this for a while.Finally,he offered to walk me through...可以看出“技术员最后是在敷衍作者,没有提出一个合理的解决办法”。所以本题应选D。

  4.A【解析】“It Was like offering to drop a safe on my head to cure my headache.”意为“就像给我提供一个保险箱放我头上来治愈我的头痛一样。”含蓄讽刺地说技术员提供的建议不可采取。所以本题应选A。

  5.C【解析】由文中可知全球技术支持中心跟当地修理店的区别在于,当地修理店效率高,地点近,态度好。题目问的是除了哪个选项以外,其他都是二者的不同。所以本题应选C。

重点单词   查看全部解释    
efficiency [i'fiʃənsi]

想一想再看

n. 效率,功率

联想记忆
effective [i'fektiv]

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adj. 有效的,有影响的

联想记忆
abruptly [ə'brʌptli]

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adv. 突然地,莽撞地,陡峭地,不连贯地

联想记忆
except [ik'sept]

想一想再看

vt. 除,除外
prep. & conj.

联想记忆
economical [.i:kə'nɔmikəl]

想一想再看

adj. 节俭的,经济的,合算的

 
unacceptable ['ʌnək'septəbl]

想一想再看

adj. 不能接受的,不受欢迎的

 
solution [sə'lu:ʃən]

想一想再看

n. 解答,解决办法,溶解,溶液

联想记忆
global ['gləubəl]

想一想再看

adj. 全球性的,全世界的,球状的,全局的

联想记忆
solve [sɔlv]

想一想再看

v. 解决,解答

 
proposal [prə'pəuzəl]

想一想再看

n. 求婚,提议,建议

联想记忆


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