评论
打印
It is logical to suppose that things like good labour relations, good working conditions, good wages and benefits, and job security motivate workers.
正常来说，人们可能会认为好的雇佣关系、工作环境、薪资福利以及高稳定性是一份工作对员工的激励因素。
But one expert, Frederick Herzberg argued that such conditions do not motivate workers. They are merely "satisfiers".
但是一位专家，弗雷德里克·赫茨伯格反驳道，以上这些都不是激励因素，只能算是“提高满意度的因素”。
"Motivators", in contrast, include things such as having a challenging and interesting job, recognition and responsibility.
而激励因素包括工作的挑战性、趣味性、领导认可和工作责任感等。
However, even with the development of computers and robotics, there are always plenty of boring, repetitive and mechanical jobs, and lots of unskilled people who have to do them.
然而，虽然计算机技术和机器人领域已经有了很大的发展，但是还是有很多枯燥、重复、机械的工作等待一些没有一技之长的人们去做。
So how do managers motivate people in such jobs?
那么，公司领导要怎样激励这些岗位上的员工呢？
One solution is to give them some responsibilities, not as individuals but as part of a team.
一个方法就是让他们承担责任，不是以个人的身份，而是以团队成员的身份承担责任。
For example, some supermarkets combine office staff, the people who fill the shelves, and the people who work at the checkout into a team,
比如，一些超市将办公室职员、货架职员和收银员安排在一组，
and let them decide what product lines to stock, how to display them, and so on.
然后在进货时让他们来决定购进那些产品，和敲定产品的展销方案等等。
Many people now talk about the importance of a company's shared values or culture, with which all the staff can identify：
现在很多人在讨论公司建立大家都认同的文化和价值观的重要性：
for example, being the best hotel chain, or making the best, the most user-friendly or the most reliable products in a particular field.
比如，成为顶级的连锁旅馆，或生产某一领域最好、最贴心可靠的产品。
Such values are more likely to motivate workers than financial targets, which ultimately only concern a few people.
这种价值观比财务目标更能起到激励作用，因为财务目标的受益者只是少数人。
Unfortunately, there is only a limited number of such goals to go round, and by definition, not all the competing companies in an industry can seriously claim to be the best.
但不幸的是能起到这样激励作用的目标不多。另外，说到最好，不可能一个行业里所有的公司都适合立志成为最好。
Questions 22 to 25 are based on the passage you have just heard.
请根据刚听到的短文回答22-25题。
Question 22. What can actually motivate workers according to Frederick Herzberg?
问题22：弗雷德里克·赫茨伯格认为什么能够真正起到激励员工的作用？
Question 23. What does the speaker say about jobs in the computer era?
问题23：关于计算机时代的工作短文中说了什么？
Question 24. What do some supermarkets do to motivate their employees?
问题24：一些超市是如何激励员工的？
Question 25. Why does the speaker say financial targets are less likely to motivate workers?
问题25：短文中为什么说财务目标不太可能对员工起到激励作用？
译文属可可原创，仅供学习和交流使用，未经允许不得转载
