"Women were harmed more by surface acting, meaning their mood worsened even more than the men and they withdrew more from work," Scott says. "But they were helped more by deep acting, meaning their mood improved more and they withdrew less."
斯科特说:“表面文章让女性更受伤害,心情的受影响程度比男性更甚,而且更怠工。但是学习真诚的微笑,她们的情绪恢复比男性更好,也能更积极工作。”
Deep acting may help improve mood in the short-term, but Scott says it has been suggested that if people do this over a long period they start to feel inauthentic.
然而真诚微笑在短期可能改善情绪,但斯科特说若长期如此则可能开始自我怀疑笑容的真实性。
The findings are published in the Academy of Management Journal.
这项发现发表在《管理学院》期刊上。