Delivery
n.传送，投递；[法]（正式）交付；分娩；讲演

Service delivery tools and structures are outdated too.
服务交付工具及其结构也已过时aD[Cl2GR25WDjo。

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Dissatisfy (pt&pp.dissatisfied)
vt.使不满意，使不满足；使失望

You have the ability to either satisfy or dissatisfy them when you contact them.
在与顾客接触的时候，你就具有使顾客满意或者不满意的能力cuYo9z+rakn。

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Superior to
[医]adj.优于，胜于

The researchers warned that subconscious thought is not always superior to conscious thought.
这些研究者们警告说，潜意识思考并不总是优于有意识思考_xw4FPf3FX)uwfKE3A。

剧情百科

考考你 Q&A
Q: Please use the word or phrase you just learnt to complete the sentence beblow.

1.She couldn't afford to _____ her boss.
她得罪不起她的上司sLR3|#siCiW*G;S(。
2.They feel it's ______ a joke.
他们觉得这只不过是个笑话STa(CFzbuS0p;]#A+。

A:本期答案见下期
上期答案：

1.Envy may dissatisfy us with our lot.
嫉妒可使我们对自己的命运不满意UD.BVSk2|C0R=(]。
2.Interest rates are superior to deposits and there is a lack of alternatives.
其利率优于储蓄利率，而且中国也缺少其他投资渠道]~xWOmD1lZ(fGci。