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Quick, gather round, here she comes.
快，准备好，她马上进来了。
Welcome back, Denise, we just couldn't survive without you.
欢迎回来，丹妮丝，没有你，我们无法正常运转。
Oh bless you.
噢，愿你们一切都好。
Yes, welcome back to Tip Top Trading Denise.
丹妮丝，欢迎回到Tip Top Trading。
Paul, the boss, was a little hasty in getting rid of her, so now he's asked her back, but negotiated some new conditions,
老板保罗之前急于解雇她，所以现在要她回去，但有一些新条件，
which include learning how to be a Sales Executive, like Anna. But who's going to show her what to do?
包括学习如何成为像安娜那样的销售主管。但是谁会告诉她该做什么？
Oh, hello Denise. Nice to have you back. I suppose I had to eat my words didn't I?
哦，你好，丹妮丝。很高兴你回来了。我想我必须收回我的话，不是吗？
Yes, well it makes a change from biscuits! Now, where have you put my stapler and my red pens?
是的，小事不必再提！ 现在，您将我的订书机和红笔放在哪里了？
Don't worry about that, I've got you a new stapler and a new desk, right here next to Anna.
不用担心，我在安娜旁边为你准备了一个新的订书机和一张新桌子。
Oh lovely.
噢，不错。
Well you wanted some experience in sales, so I thought Anna could show you the ropes.
好吧，你希望获得一些销售经验，所以我认为安娜可以向传授一些经验。
Ropes? I don't have any ropes!
绳索？我没有任何绳索！
Anna, if you 'show someone the ropes' it means you explain to someone how to do the job. You'll be great at that.
安娜，如果你“向某人展示绳索”，则意味着你向某人解释如何完成这项工作。你会做得很好。
Oh I see. Well I might know what to do, but I'm no good at explaining it to someone else.
哦，我明白了。好吧，我可能知道该怎么做，但是我不擅长向别人解释。
Well the best way is to start at the beginning.
最好的方法是从头开始。
Why not suggest to her to 'watch what I do', or give her some of your tasks and say 'please could you make a start on these?'
为什么不建议她“观察我是怎么做的”，或者给她一些你任务并说“请你从这些工作开始？”
and then reassure her by saying 'I'm here to help so please ask me if you need to know what to do.' Good luck.
然后通过说“我在这里为你提供帮助”向她保证，如果她需要知道做些什么，就问你。祝好运。
Thanks! So Denise, it's nice to have you back, how's your new desk?
谢谢！ 所以丹妮丝，很高兴你回来，你的新办公桌怎么样？
Much bigger than my old one – and look, it goes up….and down.
比我以前的大得多，而且看！它可以升降。
Yes it does. OK, shall we make a start then and I'll show you the ropes.
是的。好，我们开始吧，然后我会给你介绍一些经验。
Oh yes Anna, of course Anna. Do I need to use the phone?
哦，好的，安娜。我需要使用手机吗？
I reckon you're quite experienced with the phone already, Denise!
丹妮丝，我认为你已经对打电话非常有经验！
Thank you Tom. We won't make any calls yet, just watch what I do for a while. Look, I'm just checking our database, so see who we haven't called for a while.
谢谢你，汤姆。我们不会打任何电话，只是看看我做什么。看，我只是检查我们的数据库，想知道我们有一段时间没有打电话给谁了。
Oh yes.
好的。
我只是在检查日期……实际上，丹妮丝，为什么不从这个开始？
Of course…oh look, my phone's ringing.
当然，看，我的电话在响。
Are you going to answer it then?
那你要回答吗？
Oh right. Hello, Tip Top Trading, Denise speaking…oh hello Marge!
啊对。您好，Tip Top Trading，我是丹妮丝，哦，你好，玛格！
(To Anna) It's Marge, Anna!
（对安娜）是玛格，安娜！
Oh right. I'll leave you to it – I'm here to help, so please ask me if you need to know what to do.
对啊。我把她交给你，我会帮你的，如果你需要知道怎么做，可以问我。
OK Anna, I won't be long. So Marge, how did it go the other night? Really? Really! Well, I'm sitting at my new desk…
好的，安娜，时间不会太长。玛格，那天晚上怎么样？真的吗？好的，我在新办公桌旁边...
Nice to have her back hey?! Some Sales Exec she's going to be!
很高兴让她回来吧？ 她将成为一名销售主管！
Everyone has to start somewhere Tom! Now Anna is helping – or coaching - Denise, I'm sure she'll become an excellent worker.
每个人都必须从某个地方开始，汤姆！现在安娜正在帮助或指导丹妮丝，我敢肯定她会成为一名优秀的工人。
Here are some of the phrases Anna used to help her:
以下是安娜用来帮助她的一些短语：
Let me show you the ropes.
让我来告诉你一些经验。
Watch what I do for a while.
先看着我做。
Why don't you make a start on this?
为什么不从这个开始？
I'm here to help, so please ask me if you need to know what to do.
我会帮助你的，所以如果想知道怎么做，可以问我。
Let's find out how Denise is getting on.
让我们看看丹妮丝做得怎么样。
So I said to him, it's just not my colour…yes exactly…hold on Marge, everyone's looking at me. I'd better call you back. Yes, tonight. Bye!
所以我对他说，这不是我的颜色...的是...稍等，玛格，每个人都看着我，我会打给你的。是的，今晚，再见。
Hmm, you've certainly got a good phone manner. Do you think you could order some pens now, we've run out.
嗯，你打电话时表现得不错。你现在可以订购一些笔吗？我们的笔用完了。
That's not my responsibility anymore.
那不再是我的任务了。
Err, I think it is.
呃，我想这是你的任务。
Isn't!
不是。
Is.
是。
Isn't!
不是。
You two, please!
你们两个别争论了！
Well, she's got time for personal calls but not to order pens.
好吧，她有时间打私人电话，但没有时间买笔。
Oh hold on….Oh Hi Jim, how's things? Yeah! Did you catch the match last night? What a goal!
噢，稍等，噢，嗨，吉姆，最近怎么样。你看昨晚的比赛了吗？太棒了。
Really!
真的吗！
Oh dear Anna. Things aren't going well. It's time to sort things out again but what are you going to do? Join us again next time to find out. Bye!
噢，亲爱的安娜。事情进展不好。是时候理清头绪，但你想干什么？下次节目和我们一起弄清楚。拜拜！
