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Woman: Good morning - HPR Bank. Customer Services Division. How may I help you?
早上好，这里是HBR银行的客服部。有什么可以帮您的吗？
Man: Good morning. My name's George Bliss. I'm the Financial Director of Arundel Holdings. I've got a query on our business account.
早上好。我是阿伦德尔控股公司的财务总监乔治·布利斯。我对我们公司的账户有处疑问。
Woman: Just a moment. I'll get it up on screen. Can you give me the account number?
稍等。我在屏幕上操作一下。您可以和我说一下账号吗？
Man: Certainly. It's 456 - 30 - 421.
当然。账号是456-30-421。
Woman: And your identification code?
识别码是？
Man: Hamlet.
Hamlet。
Woman: Right, Mr Bliss. What's the problem?
好的，布利斯先生。您的问题是什么？
Man: Well, I received a statement from you this morning and there's a difference between that and our records.
嗯，我今天早上收到了你们寄来的一份损益表，它和我们的记录有所不同。
The statement shows a debit of ￡15,000 on June 10th, but no one here signed anything for that amount, so I'd like to know what's going on.
损益表显示6月10日有1.5万英镑的支出，但没有人为这笔款项签字，因此我想知道这是怎么回事。
Woman: Yes, mmm, here it is - ￡15,000. That's odd. It says cheque number 3-0-6-9-8-4.
是的，嗯，在这里——1.5万英镑。太奇怪了。支票号是306984。
Man: Yes, I can see that on the statement, but that can't be right. All our cheques begin with 5-0.
是的，我在损益表上看见了，但这应该不对。我们所有的支票号开头都是50。
It's not one of our cheques. You must have debited our account by mistake.
这不是我们的支票。您一定是不小心把它记在我们的账上了。
Woman: I'm very sorry about that, Mr Bliss. I'll sort it out immediately. Could I just ...
对此我感到十分抱歉，布利斯先生。我马上弄清楚。我可以……
