If that happens, the odds are that regulators will do little or nothing to stop a round of consolidation. In America antitrust investigations against Alphabet, Google’s parent, and Facebook have essentially been put on hold, as officials deal with other priorities and refrain from destabilising firms during a crisis. A new federal privacy law seems further away than ever. Even tech sceptics in the European Union want to rethink their approach to regulating artificial intelligence (AI). In an abrupt twist, “surveillance capitalism”, as critics call big tech’s business practices, is no longer seen as exploitative, but essential to tackle the virus. And no one is complaining about Facebook and Google zealously taking down misinformation about covid-19, and increasingly relying on ai to do so. Yet, before the pandemic, such activity would have triggered howls of outrage over censorship and bias.
In fact, more than ever it is clear that big tech firms act as vital utilities. Therein lies the trap, because almost everywhere other utilities, such as water or electricity, are heavily regulated and have their prices and profits capped. Once this crisis passes, startled citizens and newly emboldened governments could make a push for the state to have similar control over big tech.
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